- Introduction and Acceptance
These Terms of Use constitute a legally binding agreement between the user and Painted Hand Casino (the “company”). By accessing or using any part of the services provided by the company (the “services”), you confirm that you have read, understood, and agree to be bound by these Terms in their entirety. If you do not agree with any provision contained in these Terms, you must discontinue use of the services immediately.
These Terms apply to all users accessing Painted Hand Casino services from Canada. They govern user rights and obligations, as well as the obligations of the company as a service provider. These Terms are subject to applicable Canadian federal law, including the Criminal Code of Canada (RSC, 1985, c. C-46), and to the gaming legislation of the province or territory from which the services are accessed.
The company reserves the right to amend these Terms at any time. Continued use of the services following the publication of an amendment constitutes acceptance of the revised Terms. It is the responsibility of the user to review these Terms periodically.
- Eligibility and Access Requirements
2.1 Age Requirements
Access to Painted Hand Casino services is restricted to individuals who meet the minimum legal gambling age in their province or territory of residence. In Canada, the minimum age varies by jurisdiction. In Alberta, the minimum age is 18 years. In British Columbia, Ontario, and most other provinces, the minimum age is 19 years. You must not access or use the services if you do not meet the applicable age requirement in your jurisdiction.
By registering an account, you represent and warrant that you are of legal gambling age in your province or territory of residence.
2.2 Jurisdictional Eligibility
Users are solely responsible for determining whether accessing and using the services is lawful in their jurisdiction. Gambling in Canada is subject to federal criminal law and provincial regulatory frameworks. Under the Criminal Code of Canada, unlicensed gambling operations and certain forms of bookmaking, pool-selling, and lottery schemes are criminal offences. The services must not be used in any manner that would constitute a violation of applicable law.
Access to the services may be restricted or unavailable in certain provinces or territories. No representation is made that the services are lawful or available in all Canadian jurisdictions.
- Account Registration and Use
3.1 Account Creation
To access certain services, registration of an account is required. Users must provide accurate, complete, and current information during registration and are responsible for maintaining the accuracy of their account information at all times.
Each user is permitted to hold only one account. The creation of duplicate or multiple accounts is prohibited and may result in suspension or permanent closure of all associated accounts.
3.2 Account Security
Users are responsible for maintaining the confidentiality of their account credentials and must not share login information with any third party. Any activity conducted through an account is the responsibility of the account holder, whether or not such activity was authorized. The company should be notified immediately if any unauthorized access to an account is suspected.
3.3 Personal Use Only
Accounts are for personal use only. Use of an account on behalf of any other person or entity is not permitted. Commercial use of an account, including but not limited to use for business purposes or on behalf of third parties, is strictly prohibited.
- Identity Verification and Anti-Money Laundering Obligations
Painted Hand Casino is subject to obligations under the Proceeds of Crime (Money Laundering) and Terrorist Financing Act (PCMLTFA) and must comply with the requirements of the Financial Transactions and Reports Analysis Centre of Canada (FINTRAC).
As part of these obligations, the company is required to verify the identity of users for certain activities and transactions. Users may be required to provide government-issued identification and other documentation to complete identity verification. Customer due diligence is conducted using methods prescribed by applicable law and regulation.
Transactions may be monitored, and certain transactions are required to be reported to FINTRAC in accordance with legal obligations. By using the services, you acknowledge and consent to these verification and reporting requirements.
Failure to provide required documentation or information may result in restrictions on an account, suspension of services, or account closure.
- Prohibited Conduct
The services must not be used for any purpose that is unlawful or prohibited by these Terms. The following conduct is expressly prohibited:
- Providing false, inaccurate, or misleading information during registration or at any other time
- Accessing or attempting to access accounts belonging to other users
- Using automated systems, bots, or scripts to access or interact with the services
- Engaging in any activity that constitutes a criminal offence under Canadian federal or provincial law
- Attempting to circumvent any security, verification, or access control measures
- Using the services in a manner that violates the rights of any third party
- Engaging in any form of fraud, collusion, or manipulation in connection with use of the services
The company reserves the right to investigate suspected violations and to take appropriate action, including account suspension, account closure, and referral to relevant authorities.
- Responsible Gambling
Painted Hand Casino supports responsible gambling practices. Tools and resources may be made available to assist users in managing their gambling activity. Account holders may request account limits, cooling-off periods, or self-exclusion by contacting the support team.
Users acknowledge that gambling involves financial risk and that they are solely responsible for any financial losses incurred through use of the services. If a user believes they may have a gambling problem, they are encouraged to seek assistance from a qualified support organization.
- Suspension and Termination
The company reserves the right to suspend or terminate an account and access to the services at any time, with or without notice, if it is determined that these Terms have been violated, if required to do so by applicable law or regulation, or if continued access is considered to pose a risk to the integrity of the services or to other users.
Upon termination, the right to access and use the services ceases immediately. Provisions of these Terms that by their nature should survive termination will continue to apply following termination.
- Limitation of Liability
To the maximum extent permitted by applicable law, Painted Hand Casino shall not be liable for any indirect, incidental, consequential, or punitive damages arising from use of or inability to use the services. The total liability of the company to a user for any claim arising under these Terms shall not exceed the amount the user has deposited into their account in the thirty days preceding the event giving rise to the claim.
Nothing in these Terms limits liability for fraud, gross negligence, or any other liability that cannot be excluded or limited under applicable Canadian law.
- Governing Law and Dispute Resolution
These Terms are governed by and construed in accordance with the laws of Canada and the applicable laws of the province or territory in which the user resides. Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of the applicable Canadian province or territory.
- Contact Information
Questions regarding these Terms of Use may be directed to Painted Hand Casino using the contact details provided on the official website. Inquiries will be addressed within a reasonable time.