1. Purpose and Scope
This document describes the identity verification procedures applied at Painted Hand Casino, operated by the Saskatchewan Indian Gaming Authority (SIGA), in connection with casino access and player information management. These procedures govern the collection, use, and handling of personal information required to confirm the identity of individuals who access casino services at Painted Hand Casino in Saskatchewan, Canada.
Identity verification at Painted Hand Casino is a compliance requirement and not an optional process. It applies to all individuals who engage with casino services and is conducted in accordance with applicable Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
2. Responsible Organization
The organization responsible for collecting and processing personal information in connection with identity verification at Painted Hand Casino is:
Saskatchewan Indian Gaming Authority (SIGA)
103 Aspen Place
Saskatoon, Saskatchewan, Canada S7N 1K4
Phone: (306) 477-7777
Fax: (306) 477-7582
Email: [email protected]
All inquiries regarding the collection, use, or disclosure of personal information for identity verification purposes should be directed to SIGA using the contact details listed above.
3. Information Collected for Verification Purposes
As part of the identity verification process, Painted Hand Casino may collect the following categories of personal information from individuals:
- Personal identifiers: full legal name, date of birth, gender
- Contact information: postal address, telephone number, fax number
- Activity records: gaming activity associated with the individual
This information is collected for the purpose of verifying identity, confirming eligibility to access casino services, and fulfilling obligations under applicable law and internal compliance requirements. Personal information is used only for the purposes for which it was collected and for purposes that are reasonably related to those original purposes.
4. Basis for Verification Requirements
Identity verification at Painted Hand Casino is required for the following reasons.
4.1 Age Confirmation
Access to casino services is restricted to individuals who meet the minimum legal age requirement applicable in Saskatchewan. Painted Hand Casino requires confirmation of age prior to permitting access to regulated gaming activities. Acceptable documentation for age confirmation includes government-issued identification that displays the individual’s full name and date of birth.
4.2 Identity Confirmation
In addition to age, Painted Hand Casino may require confirmation of an individual’s identity for purposes related to responsible gaming, self-exclusion enforcement, fraud prevention, and compliance with applicable regulatory obligations. Identity confirmation may involve the review of one or more of the following document types:
- Government-issued photo identification (such as a passport or driver’s licence)
- Documentation confirming residential address (such as a utility bill or official correspondence)
- Any additional documentation reasonably required to confirm the individual’s identity
4.3 Compliance with Privacy and Gaming Regulations
Painted Hand Casino and SIGA operate under Canadian privacy law and applicable Saskatchewan gaming regulations. The collection and use of personal information for identity verification purposes is conducted in a manner consistent with those legal frameworks. Personal information is not collected beyond what is necessary for the stated verification purposes.
5. Player Obligations
Individuals seeking access to casino services at Painted Hand Casino are required to:
- Provide accurate and complete personal information when requested
- Present valid, government-issued identification documents upon request
- Cooperate with verification procedures as a condition of access to casino services
- Notify Painted Hand Casino or SIGA of any changes to personal information that may affect the accuracy of records held
Providing false, misleading, or incomplete information during the verification process may result in denial of access to casino services and may be reported to relevant authorities where required by law.
6. Use and Disclosure of Verification Information
Personal information collected during the identity verification process is used solely for the purposes described in this document. Painted Hand Casino and SIGA do not sell personal information to third parties. Disclosure of personal information to external parties may occur only in the following circumstances:
- Where required by applicable law or regulatory authority
- Where necessary to enforce compliance with casino access conditions
- Where the individual has provided explicit consent to disclosure
All personal information is retained and protected in accordance with SIGA’s privacy policy and applicable Canadian legislation.
7. Individual Rights Regarding Personal Information
Individuals whose personal information is collected as part of the identity verification process retain the following rights under applicable Canadian privacy law:
- The right to request access to personal information held about them
- The right to request correction of inaccurate or incomplete personal information
- The right to withdraw consent to the collection or use of personal information, subject to legal and contractual limitations
Requests to exercise any of the above rights should be submitted in writing to SIGA using the contact details provided in Section 2 of this document.
8. Contact for Verification Inquiries
All questions, concerns, or formal requests related to identity verification procedures at Painted Hand Casino should be directed to the Saskatchewan Indian Gaming Authority (SIGA) at the address, telephone number, or email listed in Section 2. Painted Hand Casino’s official website is located at paintedhandcasino.ca, where the privacy policy and related documentation are published.